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Tell People How to Reach You

Tell People How to Reach You

Most communication friction isn't about personality—it's about undocumented expectations. Write yours down.

Everyone has communication habits. The problem is nobody else knows what yours looks like.

You probably divide your channels into three buckets without thinking. There’s the slow stuff like email and LinkedIn messages, which you check once a day or less. Then the fast stuff like texts and WhatsApp, where you respond within minutes or hours. Finally, the live stuff like calls and video chats, where you stay engaged until the conversation ends.

Silhouette of three people sitting on cliff under foggy weather
Silhouette of three people sitting on cliff under foggy weather, Canon, EOS 6D, Published on October 13, 2014 · Priscilla Du Preez/Unsplash

The issue is that other people use the same tools with completely different expectations. Your friend thinks WhatsApp is for real-time back-and-forth. You treat it like email with emoji reactions. Neither of you is wrong, but one of you is silently frustrated by the other’s communication style.


A couple of people standing next to each other on a street
A couple of people standing next to each other on a street, Apple, iPhone XS, Published on February 7, 2024 · Lachlan Cormie/Unsplash

I’ve been on both sides of this. I’ve texted someone at midnight assuming their phone was on silent, but it wasn’t. I’ve sent what I thought was a casual email and gotten an anxious follow-up because the person expected a same-day reply. I’ve sat in messaging threads, getting increasingly annoyed that someone kept disappearing mid-conversation, only to realize they were treating the chat as a leisurely exchange while I was waiting at my screen like it was a phone call.

The simplest solution is to just write it down. Something like:

Put it in your email signature, your bio, your personal site, or wherever people first look when they want to reach you. It takes five minutes to write and saves dozens of small misunderstandings over time.


Vintage payphone booth with 'free calls here' sign.
Vintage payphone booth with 'free calls here' sign. SONY, ILCE-1, Published on September 15, 2025 · Rod Long/Unsplash

There’s a subtler benefit too. Documenting your communication habits forces you to actually decide what they are. Most people haven’t consciously chosen when they check email or how quickly they respond to texts, and they just react to whatever buzzes at them. Writing it down turns unconscious habits into a deliberate routine you can improve.

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